Most chatbots stop at answering FAQs. But what if yours could actually take action?
In this tutorial, we’ll walk you through how to build an AI chatbot that can do three things:
- Respond to common website questions
- Qualify leads through smart follow-up questions
- Book meetings directly into your calendar
The best part? You don’t need to code anything. We’re using tools like Dify for the AI logic and Make.com to handle calendar booking.
Whether you’re a service-based business, consultant, or agency — this type of setup can quietly save hours every week and improve your lead conversion along the way.
🎥 Watch the full tutorial below:
What We’re Building
We’re creating a chatbot that lives right on your website. When a visitor has a question, the AI will respond instantly, ask any relevant follow-up questions (like budget or location), and then offer to book a time — pulling live availability from your Google Calendar.
It’s a seamless experience for your leads, and a powerful time-saver for your team.
Tools Used
- Dify – No-code AI platform used to build and host the chatbot
- Make.com – Automation platform to handle booking logic
- Google Calendar – For syncing availability and locking in meetings
- Your Website – WordPress, Webflow, or any platform where you can embed code
Step-by-Step Breakdown
1. Set Up Your Chatbot in Dify
We start by creating a new chatbot in Dify. You’ll define:
- A system prompt to shape how the AI responds
- A knowledge base (you can upload documents or link to URLs)
- A function call setup — this is what triggers the booking step later
This gives the bot everything it needs to answer questions and steer the conversation.
2. Add Memory & Qualifying Logic
We make the bot a little smarter by storing relevant details (like the user’s name, service they’re interested in, etc.) — and using that to determine when someone is ready to book.
This part helps reduce “tire kicker” meetings and makes sure only genuine leads go through.
3. Connect to Make.com
Once we’ve set up the function call in Dify, we jump over to Make.com to create the automation flow:
- It listens for the booking trigger
- Pulls available time slots from Google Calendar
- Sends options back to the chatbot
- And books the meeting when a time is selected
Make sure to handle the formatting between tools properly — logs are your friend here!
4. Embed the Chatbot on Your Website
With everything working, it’s time to go live. Dify provides an embed code you can drop into your site (just like a YouTube video). We recommend using the “popup” chat style that appears in the bottom corner.
Final Thoughts
This chatbot setup isn’t just a nice add-on — it’s a lightweight automation that can help service businesses convert leads while you sleep.
And because it’s built with no-code tools, it’s easy to tweak, expand, or hand off as your needs grow.
If you’re interested in getting something like this running for your business — feel free to get in touch or book a free consult.
