Outbound AI Phone Agent
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Outbound AI Phone Agent
An automated AI calling system that handles confirmations, reminders, follow-ups, and outbound customer outreach. Reliably, consistently, and without manual effort.
Designed for businesses that rely on timely outbound calls, the Outbound AI Phone Agent executes predefined call workflows at scale, updates systems automatically, and ensures no follow-up is missed.
Proactively handle outbound calls.
The Outbound AI Phone Agent runs scheduled or triggered call workflows to contact customers, capture responses, and take action. It operates quietly in the background, reducing admin load while improving consistency, response rates, and operational efficiency.
Key outcomes.
- Automated confirmations, reminders, and follow-ups
- Reduced no-shows and missed appointments
- Consistent outbound messaging and scripts
- Real-time updates to sheets, CRMs, or calendars
- Scalable outbound calling without extra staff
How businesses use this.
Businesses use the Inbound AI Phone Agent in a range of practical, high-impact ways to improve responsiveness and reduce manual handling of calls.
Appointment Confirmations
Confirm bookings ahead of time and automatically handle responses.
Reminders & Notifications
Send reminder calls to reduce no-shows and late cancellations.
Follow-ups
Chase outstanding actions, unanswered enquiries, or incomplete bookings.
Rescheduling Flows
Allow customers to reschedule appointments without staff involvement.
Status Updates
Notify customers of changes, delays, or important updates.
Data Collection
Capture responses, confirmations, or updates and write them directly back to systems.
Essentials
For simple outbound tasks like confirmations and reminders.-
Single outbound workflow
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Daily automation scheduling
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Call summary logs
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Google Sheet or CRM updates
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Script personalisation
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Up to 200 mins/mo
Pro
For businesses needing multi-step or conditional outbound logic.-
Multi-step branching logic
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Conditional workflows
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Personalised dynamic scripting
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CRM and calendar updates
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Failed-call retry logic
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Up to 600 mins/mo
Queries about outbound AI phone agents.
1. What happens if a call isn’t answered?
The agent follows predefined retry rules, such as retrying later, logging the attempt, or triggering a follow-up action based on your preferences.
2. Can this integrate with our CRM or booking system?
Yes. The agent can update Google Sheets, calendars, and most CRMs. More complex integrations may require the Pro package or a scoped enhancement.
3. Can scripts be personalised?
Yes. Calls can include dynamic details such as names, dates, times, locations, or other contextual information pulled from your systems.
4. How long does setup usually take?
Most implementations are completed within 2–4 weeks, depending on complexity, integrations, and approval turnaround.
5. What ongoing costs should we expect?
Your ongoing cost is a simple monthly fee that includes platform support and call usage up to the included minutes in your package. If you exceed your included minutes, you can add a discounted minute pack (recommended) or use pay-as-you-go overage.
6. What if we need more call minutes?
If you exceed your included minutes, you can scale up with additional minute packs (used within the month), or use pay-as-you-go overage.
Minute packs:
- 150 minutes: $35
- 500 minutes: $100
- 1,000 minutes: $180
Pay-as-you-go overage:
- $0.25 per minute
AI Products
Need a tailored AI solution?
Pre designed AI solutions tailored to your workflows, systems, and needs.
Need stronger digital marketing?
Web, SEO, and digital systems built to support automation, AI, and growth.