Inbound AI Phone Agent
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Inbound AI Phone Agent
A virtual AI receptionist that answers incoming calls, handles common questions, captures lead details, and manages bookings or call routing automatically. All without human intervention.
Designed for service-based businesses, the Inbound AI Phone Agent ensures every call is answered professionally, even after hours, while reducing missed calls and administrative workload.
Never miss another important call.
Your phone is one of the most critical customer touchpoints. The Inbound AI Phone Agent answers calls instantly, follows clear business rules, and takes action. It delivers a consistent, professional caller experience while freeing your team from repetitive phone handling.
Key outcomes.
- 24/7 call handling
- Faster response times
- Reduced admin workload
- Consistent customer experience
- Scalable call volume without extra staff
How businesses use this.
Businesses use the Inbound AI Phone Agent in a range of practical, high-impact ways to improve responsiveness and reduce manual handling of calls.
Sales & Enquiries
Answer inbound sales calls and general enquiries instantly.
Bookings & Confirmations
Handle appointment scheduling and confirmations automatically.
Call Routing
Route callers to the right place. Whether that's team, department, or location.
Lead Capture
Capture and qualify leads after hours or during peak periods.
FAQs & Information
Provide consistent answers to common questions such as pricing, services, availability, or policies.
Overflow & After-Hours Cover
Act as a front-line receptionist when your team is unavailable or at capacity.
Starter
For simple businesses that need call answering.-
1 call flow
-
Up to 25 FAQs
-
Basic lead capture
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Voicemail fallback
-
Email notifications
-
Up to 200 mins/mo
Standard
For businesses needing more advanced calls.-
Multi-branch call flow
-
Calendar integration
-
CRM integration
-
Custom scripts
-
Error handling
-
Up to 600 mins/mo
Professional
For businesses with complex call handling needs.-
Multi-location logic
-
Advanced data lookup
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Real-time messaging
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Industry-specific
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Multi-agent training
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Up to 1,200 mins/mo
Queries about inbound AI phone agents.
1. What happens if the AI can’t answer a question?
The agent can escalate calls to a staff member, take a message, or route the caller based on predefined rules. You stay in control of how exceptions are handled.
2. Can this integrate with our calendar or CRM?
Yes. The Inbound AI Phone Agent can integrate with tools like Google Calendar, CRMs, spreadsheets, and internal systems depending on the selected package.
3. Is the voice Australian and natural-sounding?
Yes. We use natural-sounding Australian voices where required and tailor tone and phrasing to suit your brand and industry.
4. How long does setup usually take?
Most implementations are completed within 2–4 weeks, depending on complexity, integrations, and approval turnaround.
5. What ongoing costs should we expect?
Your ongoing cost is a simple monthly fee that includes platform support and call usage up to the included minutes in your package. If you exceed your included minutes, you can add a discounted minute pack (recommended) or use pay-as-you-go overage.
6. What if we need more call minutes?
If you exceed your included minutes, you can scale up with additional minute packs (used within the month), or use pay-as-you-go overage.
Minute packs:
- 150 minutes: $35
- 500 minutes: $100
- 1,000 minutes: $180
Pay-as-you-go overage:
- $0.25 per minute
AI Products
Need a tailored AI solution?
Pre designed AI solutions tailored to your workflows, systems, and needs.
Need stronger digital marketing?
Web, SEO, and digital systems built to support automation, AI, and growth.