📞 Imagine never missing a customer call again—without lifting a finger.
In this tutorial, we’ll show you how to build an AI-powered voice assistant that can:
âś… Answer calls & respond instantly
âś… Handle FAQs dynamically
âś… Check availability & book appointments in real-time
đź’ˇ Watch the full step-by-step tutorial below:
Why an AI Voice Assistant is a Game-Changer for Businesses
Missed calls mean missed revenue. If a customer can’t reach you, they might move on to a competitor. Instead of hiring more staff or struggling with call volume, an AI voice assistant can handle calls, answer common questions, and even schedule bookings—completely hands-free.
🔹 No more lost leads – AI can handle every call, 24/7
🔹 Instant responses – No hold times or delays
🔹 Seamless appointment booking – AI connects to your calendar
🔹 Improved customer experience – Faster, more efficient interactions
This is perfect for service-based businesses, appointment-driven industries, and anyone looking to automate customer interactions.
How to Build Your Own AI Voice Assistant (Step-by-Step Guide)
Setting up your AI voice assistant might sound complex, but with the right tools, it’s easier than you think. In this tutorial, we used:
- Vapi.ai – AI-powered voice automation platform
- Make.com – No-code automation for seamless integrations
Step 1: Map Out Your AI Call Flow
Before setting up the AI, outline how a typical call should go. Consider:
✔️ What questions customers usually ask
✔️ What information they need before booking
✔️ How to guide them toward scheduling an appointment
Step 2: Set Up the Knowledge Base
Train the AI to recognise and respond to common customer questions. This ensures natural, useful conversations with callers.
Step 3: Configure Vapi for AI-Powered Calls
Vapi allows the AI to handle real voice conversations, making interactions smooth and professional.
Step 4: Automate Bookings with Make
Make connects your AI assistant to your appointment scheduling system, ensuring real-time availability and seamless bookings.
Ready to Automate Your Calls?
Need help implementing AI automation? Get in touch with AIWise for expert solutions tailored to your business.
